FAQs

  • Subscriptions

    Hosts - $149/year (per listing)

    Guests - Free

    Stripe Fees

    Each booking payment is processed securely through Stripe. Because payments are made directly from the guest to the host, Stripe charges the host its standard processing fee (typically 2.9% + $0.30 per transaction). These fees go directly to Stripe — not to Alendil.

  • Alendil is an independent platform and is not affiliated with, endorsed by, or part of Airbnb.

  • Hosts are responsible for providing all cleaning supplies and restock items.

  • Yes. Alendil is currently designed only for Airbnb hosts who want to offer guests a self-cleaning discount.

    Support for additional hosting platforms may be added in the future as Alendil continues to expand.

  • Alendil does not get involved in cleanliness or photo-related disputes between hosts and guests. The platform’s tools — including the cleaning checklist, live photo submissions, and reviews — are provided to help both sides manage these situations clearly and independently.

    Hosts may choose to handle security deposits outside of Alendil. Any deposit collection, withholding, or refund related to cleanliness or photos is managed entirely by the host and guest and is not reviewed or facilitated by Alendil.

  • Alendil automatically applies the host-provided tax rate to the guest’s total at checkout. The full amount paid by the guest — including the tax — is sent directly to the host. The host is then responsible for reporting and remitting those taxes to their respective jurisdiction.

  • If a host charges a cleaning fee on Airbnb, the cleaning discount cannot be less than that amount.

    If a host does not charge a cleaning fee on Airbnb, there is no minimum cleaning discount.

  • Payments on Alendil are made directly between guests and hosts using Stripe. Hosts are the merchant of record and receive payments directly into their own Stripe Standard accounts.

    Alendil provides the software that facilitates bookings and host approval, but does not collect, hold, or process guest funds, and does not control payouts, refunds, or disputes.